Frequently Asked Questions
Everything you need to know about our online print services
What file formats do you accept? ▼
We accept PDF (preferred), Adobe Illustrator (.ai), Photoshop (.psd), EPS, high-resolution PNG, JPEG, and TIFF files. Please submit at minimum 300 DPI in CMYK color mode. PDF/X-1a is the gold standard for print-ready files.
How quickly will I receive my order? ▼
Standard delivery is 3–5 business days (included in base price). Express is 1–2 business days (+BHD 2.000). Same Day is available for orders placed before 10:00 AM (+BHD 5.000). We deliver to all governorates across the Kingdom of Bahrain.
Do you offer bulk and corporate pricing? ▼
Yes! We offer attractive pricing for bulk and ongoing corporate orders. Call +973-17671504 or WhatsApp +973-36733534 to discuss your requirements, minimum quantities, and pricing.
Can you help design my artwork? ▼
Yes, our design team can create or refine your print artwork. Design fees apply depending on complexity and revisions. Contact us via WhatsApp or call +973-17671504 to discuss your project.
What if I am not happy with my prints? ▼
If there is a print defect or quality issue on our end, we will reprint at no additional charge. Please contact us within 48 hours of receiving your order with photos of the issue.
What payment methods are accepted? ▼
We accept BenefitPay, credit and debit cards (Visa and Mastercard), and cash on delivery. All card payments are processed through a PCI-compliant secure gateway.